Frequently Asked Questions
WHERE ARE YOU LOCATED?
We are based in Porirua, Wellington.
WHERE DO YOU SEND?
We currently send nationwide. Overseas sending is something we may look into in the future.
DO YOU HAVE A SHOP I CAN VISIT?
Unfortunately, at this time we are an online business only. I currently work out of my home, so I can continue to be around for my children when they finish their school day.
CAN I COME VISIT AND VIEW IN PERSON?
Our office isn't set up for private viewings, but this is something we are working towards for the near future.
IF I LIVE NEARBY, CAN I CLICK AND COLLECT?
Absolutely! I am more than happy to pack your order and arrange a time with you for pick up, either from our letterbox, or from our front door. If you cannot pick up and you're nearby to Whitby/Porirua, I am happy to drop off.
WHAT ARE YOUR SHIPPING COSTS?
We offer nationwide shipping with urban addresses at $10 and rural addresses at $12. Oversized items are $12 urban and $15 rural.
CAN I REQUEST A PARTICULAR ITEM?
Infact, I encourage it! I live for the thrill and chase of finding that perfect piece you have been searching for. Just flick us a message anytime via our contact us form, or via our social media.
DO YOU OFFER WHOLESALE?
At times, I am able to work with other businesses and arrange wholesale pricing on our stock. There are some terms/conditions, so please feel free to get in touch if you are a business.
IM A BUSINESS, CAN I COLLAB WITH YOU?
Yes! Yes! Yes! I am down for collabs anytime! We have run successful collabs in the past, ranging from giveaways to limited edition releases. If you would like to work together, please get in touch!
TYT VIP Treatment Awaits You...
We promise to not overwhelm you, just the odd email here and there.